Contact us

Contact us for any Questions and any issues with your Order. We will do our best to reply within one business day during office hours ( CET 10:00-17:00) and 2 business days during holidays. Check your bulk or spam mail folders in case your mail server settings do not deliver our email to your inbox. Our customer service speak English, Please use Google Translate if needed to send English messages.

International Phone:

(+420) 739 116 808

BHF
P.O. Box #62
262 31 Milin
Czech Republic

Please email us directly for any assistance required

If you do not hear back within a few days please send email directly to us rather then only the contact form

If you are unable to log in for purchases please REGISTER and VERIFY YOUR EMAIL address via link autogenerated and sent to email you provided to ACTIVATE your account

Please check your spam,bulk mail folders if not in your inbox. If not located, likely the email address either had typographical errors or is not active or you may need to adjust your mail settings to accept our email.

If you do not receive reply within 5 days, it oculd be due to your ISP' mail settings, try our alternative email address of boundheat@gmail.com